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Please contact


We will be happy to repair any piece up to

31 days after purchase.


If we can not repair your piece and it has been discontinued from our collection, we may suggest a replacement piece of similar value from our current line. Anything after 1 month (31 days)  you will be charged a repair fee, please email us at for pricing.


A restringing fee of $5.00 will be charged for all stretch bracelets before shipping. A self-addressed envelope with prepaid postage must be shipped through a traceable method such as UPS, Federal Express or Insured USPS and is the responsibility of the customer.

3Shades Chic is not responsible for any items lost in the mail.


Most repairs will be shipped out within 7-14 days.


Return Policy

3Shades Chic wants to make sure your are completely satisfied with your purchase and your received exactly  what you see on the site.  If for any reason that you are unsatisfied with your purchase, you have up to 14 days after you receive your item to make a return or exchange. 


Shipping charges are non-refundable and all costs related to return shipping are paid by the customer.  Items must be returned in its original condition and must not have been worn or altered. A refund will be issued once item is received. Exchanges are only allowed on defective or damaged pieces. Please email: for further instructions on returns/exchanges.

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